Privacy Policy

Last update: February 27, 2024

At HIBIKI entertainment, we are deeply committed to respecting and protecting the privacy of our users.
This Privacy Policy provides detailed information on how we collect, use, manage, and protect your personal data when you interact with our website and services.
By accessing and using our site, you consent to the practices described in this policy.

Information We Collect

Non-Personal Data: We automatically collect non-personal data when you visit our website, such as browser type, visit duration, and IP address.

Personal Data: We collect personal information, including your name, email address, and payment details,  only when you engage with certain features of our site, subscribe to our service, or make a purchase.

Basis for Processing

Your personal data is processed based on one or more of the following:

Consent: You have given clear consent for us to process your personal data for a specific purpose.

Contract: The processing is necessary for a contract you have with us.

Legal Obligation: The processing is necessary for us to comply with the law.

Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate non-marketing interests of a third party.

Use of Your Information

We may use  your information to:

 Personalise your experience and improve our website.

• Process transactions, subscriptions, and purchases.

 Communicate with you about your orders or our other products and services.

We do not:

• Sell, processes or engage your data to third or partnered parties.

• Process your data beyond its requirements.

Protecting Your Information

We implement robust security measures to protect your personal data. Your information will never be sold, exchanged, transferred, or shared without your consent, except as necessary to fulfil a requested service.

Your Rights

You have the right to access, rectify, or erase your personal data, restrict processing, object to processing, and port your data.
Contact us at privacy@hibiki.co.uk to exercise these rights.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

International Transfers

Your information may be transferred to, and processed in, countries outside of the UK or the EEA. We ensure all data transfers comply with legal requirements and are protected accordingly.

Automated Decision Making

We do not use automated decision-making processes that have legal or similarly significant effects on you.

Cookie Policy

Our website uses cookies to enhance user experience. Please refer to our Cookie Policy for more details.

Security Measures

We have implemented comprehensive technical and organizational measures to ensure the highest level of security for your personal data.

Data Breaches

In the unlikely event of a data breach, we will promptly notify affected individuals and relevant authorities following legal requirements.

Changes to This Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page.

Third-Party Links

Our websites may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy statements.

Contact Us

For any questions or concerns about our Privacy Policy or your personal data, please contact us at privacy@hibiki.co.uk.